At KnivesCollection, your satisfaction is our priority. If you're not entirely happy with your purchase, we're here to help.

30-Day Return Policy
We offer a generous 30-day return policy, allowing you to return your purchase within 30 days of receiving it. If for any reason you're not completely satisfied with your knife, you can initiate a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

Refund Processing Time: Once your return is approved, we are committed to processing your refund within 5 business days. The time it takes for the refunded money to be reflected in your account may vary depending on your payment method and financial institution.

To initiate a return or refund, please follow these steps:

  1. Contact our customer support team at support@knivescollection.com to inform us about your return or refund request.
  2. Our team will guide you through the return/refund process and provide you with the necessary instructions and a return shipping label if applicable.
  3. Once we receive your returned item, our team will inspect it to ensure it meets the return/refund eligibility criteria.
  4. If your return is approved, your refund will be processed promptly, and you can expect to receive your refunded money within 5 business days.

Return Shipping

The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective item. In such cases, we will provide you with a prepaid return label.


Please keep in mind that some items, such as personalized or custom orders, may not be eligible for return or refund. For detailed information on the eligibility of your purchase and for any specific questions or concerns, please reach out to our customer support team at support@knivescollection.com.

We're committed to providing you with the best service possible, and your feedback is invaluable to us. If you have any questions or require assistance with your return or refund, please don't hesitate to contact us. Your satisfaction is our goal.